As an Electronic Medical Record Training Specialist at Rutland Regional Medical Center, the second largest medical center in Vermont, she enabled new specialty practice teams to use their new EMR successfully. RRMC Ophthalmology professionals transitioned from paper to electronic medical records, while reducing their average patient appointment duration by 11 minutes, in just 3 months.
As the East Coast lead for HealthTeamWorks Clinical Transformation Program, Kate managed contracts nationally, training quality improvement coaches and physicians to transform their practices to be nationally recognized as Patient-Centered Medical Homes (PCMHs) and Accountable Care Organizations (ACOs). All of her 100+ clinics being recognized by NCQA, earned the highest level of PCMH recognition, earning them significant unrestricted income. Under her lead, a 52-practice Adventist Health Care system advanced from operating without practice-data or documented practices to using patient population data and written practices. They did this and were nationally recognized as advanced PCMHs – in just 12 months. Kate designed training modules and led advanced coach training for the New York City Health and Hospital Corporation. This enabled them to provide system-based, data-driven, patient-centered care to improve population health metrics. Kate did the same for UVM Medical Center’s Primary Care Clinics, leading a collaborative of Primary Care Clinic teams to share best practices for system-wide improvement. They collaboratively designed and implemented the first Vermont narcotics policy and protocol, while being nationally recognized as advanced PCMHs. Additionally, she led Vermont hospitals to: increase smoking-cessation program reach by 300%, reduce costs by 50%, with best in the nation quit-rates.
As an Instructor in Community and Family Medicine at Dartmouth Medical School and Director of Community Health Education for Dartmouth-Hitchcock Medical Center, Kate gained extensive experience in community capacity-building in: reducing nicotine addiction, managing diabetes and consumer health. She is interested in programming that promotes innovations in: team-based healthcare, health behavior change, e-learning, international health promotion and health care quality improvement. Her publications include books published by Bantam Books and the American Diabetes Association, peer reviewed articles about medical education and international health promotion; and curricula including the C. Everett Koop Institute’s Partners in School Health and TPACE – Tobacco Prevention and Addiction Curriculum Enhancement integrating nicotine addiction into medical education nationally.
Kate is a master trainer and facilitator. She is energized by mobilizing multifaceted teams to improve health professions education and healthcare. Kate lives south of Burlington, VT with her husband and dog – Leo, enjoying volunteering to improve arts and community, art quilting and outdoor exploration.