Nolato/GW Plastics
POSITION INFORMATION
JOB TITLE: Quality Assurance Supervisor
DEPARTMENT: Royalton Operations
REPORTS TO: Quality Manager – Direct; Production Manager - Indirect
COMPENSATION: Competitive based on experience
DESCRIPTION:
· Supervise, Organize, and Coordinate the efforts of the In-Process Inspectors, Manufacturing Quality Technicians, Quality Assurance Technicians, and Finished Goods Specialists on a daily basis to ensure that documented processes are followed to produce components to customer specifications.
· Provide leadership by ensuring support to manufacturing in the areas of communication, teamwork, resolution of Adjustment Requests, and all product quality concerns, employee support, and on-going training.
· This position has the direct responsibility to ensure that the product manufactured, packaged, and shipped to our customers conforms to all the established Quality Assurance Requirements.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
· Supervision for all In-Process Inspectors, Manufacturing Quality Technicians, Quality Assurance Technicians, and Finished Goods Specialists performing work at each machine/work cell, organizing workflow and coordinating efforts to meet the priorities laid out by the Plant Manager and Quality Manager.
· Supervise shift employees and manage the performance process, including conducting on-going training and reinforcement, performance reviews, and disciplinary action as needed.
· Ensure smooth transition between all shifts through the effective communication of information, via “Stand Up” Shift Meetings and Shift Reports.
· Ensure all Quality Assurance Requirements (QAR) are being followed and met during the shift by both IPI’s and QAT’s.
Approves or rejects visual inspections using the QAR and General Appearance Samples (GAS) for all Start-ups and Restarts.
Approves all Line Clearances during Start-ups and Restarts.
Personally handle all Adjustment Request forms, acting as the liaison between the QAT and the Process Technicians and work with the Process Technicians/QAT’s to bring the process back into a state of control.
Follow the defined escalation process as required to ensure good decisions are made as to whether we run or shut down a press.
Perform visual 5S audits during routine machine audits and report deficiencies to the responsible party for immediate or long-term resolution, as needed.
· Interface with the IPI’s, QAT’s, Materials, and Production personnel to ensure efficient resolution of problems, maintenance of the highest level of part quality, and minimal machine downtime.
· Ensure that written communication of recurring problems not being addressed is forwarded to management.
· Review shift Hold tags for any nonconforming items; ensure complete containment and segregation from conforming goods.
· Report safety hazards to the Process Technician, Maintenance, and/or plant management.
· Maintain housekeeping and organization of the entire production floor.
· Support and follow company safety rules, procedures, and policies while maintaining a clean and orderly work area.
· Display a supportive (firm, but fair) and positive attitude toward all peers and direct reports.
QUALIFICATIONS:
· An Associates or bachelor’s degree, or the equivalent in work experience, is required.
· Experience in manufacturing is preferred, with excellent problem-solving skills and the ability to find root cause regarding operational issues.
· Must have demonstrated teaching skills, with a desire and the ability to train others to understand and follow quality systems and procedures.
· Strong leadership skills and experience supervising others in a manufacturing environment desirable.
· Previous quality control experience is preferred.
· Working knowledge of measuring equipment, basic math skills, and use of visual standards to make quality decisions is required.
· Knowledge of data collection and some Statistical Quality/Process Control is preferred.
· Must have the ability to read and interpret documents such as customer prints, safety rules, written instructions, and operating procedures.
· Excellent written and verbal communications skills are required.
· Good organizational skills are required.
· Must have the flexibility to work additional hours and weekends when necessary.
· Must be able to lift up to 40 lbs.
· Open to execute other duties as assigned.