Position Description

Position:  Operations Manager

Leads and coordinates all operations and engineering activities of the Injection Molding, CNC Machining, Urethane Casting, Finishing, Paint and Assembly Departments to assure timely and profitable delivery of completed customer projects and parts.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

·       Lead all operations in all manufacturing departments.

·       Lead and oversee all department supervisors, schedules and resources.

·       Lead and develop all supervisors and engineers.

·       Develop, implement, train and review operational policies and procedures.

·       Establish and review pricing for prototype and production parts.

·       Manage and/or support new tooling, molding, production and/or NPI programs.

·       Solicit quotes for tooling and equipment as needed.

·       Meet with customers, vendors and suppliers to determine the best options for customer requests and specifications.

·       Review and provide technical feedback based on part design material selection, and intended part function, and process appropriateness and limitations.

·       Work with sales and business development to formulate and deliver quotes based on provided information and specifications.

·       Provide technical information and assistance to quality, customer service, customers, vendors/suppliers, supervisors and technicians as required.

·       Work with Quality Assurance to confirm that customer requirements and intentions are met.

·       Interface with vendors and suppliers of molds, materials, components, machinery and equipment for all matters pertaining to operations and customer requirements.

·       Research new materials, equipment and processes as required for customer needs, or to provide alternative suggestions to customers for new or unique applications.

·       Assist in design and layout for manufacturing floor space.

·       Identify and address problems and opportunities for the company.

·       Recruit, interview and hire candidates.

·       Performance reviews and employee management.

·       Responsible for ISO Procedures as called out in the Quality Manual.

·       Monitor and ensure compliance with all laws and regulations.

·       Support all planning of equipment and building updates as needed.

·       Other duties may be assigned.

SUPERVISORY RESPONSIBILITIES

·      Department Supervisors

·      Technicians and Engineers

·      Interns and Co-ops (if required)

QUALIFICATIONS 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·       Bachelor's Degree in Engineering or Operations Management preferred.

·       Five years related experience in manufacturing or engineering is preferred.

·       Strong technical expertise and experience in Mechanical and Manufacturing Engineering.

·       Strong background with injection mold tool and part design is a must.

·       Background with Electrical Engineering and Programming is a plus.

·       Good understanding of finance, budgeting, planning and P&L

·       Excellent verbal and written communications skills.

·       Positive and motivated to grow and succeed.

·       Passionate about people, customers, and manufacturing.

·       Extremely well organized.

·       Excellent ability to adapt to changing, fast-paced work environment.

·       Excellent interpersonal skills with customers, vendors, management and workforce.

COMPETENCIES:

To perform the job successfully, an individual should demonstrate the following competencies:

·       Problem Solving – Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations, uses reason even when dealing with emotional topics.

·       Technical Skills – Accesses own strengths and weaknesses; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others.

·       Interpersonal Skills – Focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others; ideas and tries new things.

·       Oral Communication – Speaks clearly and persuasively in positive and negative situations; listens and gets clarification; responses well to questions, demonstrates group presentation skills, participates in meetings.

·       Written Communications – Writes clearly and informatively; edits work for spelling and grammar, varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.

·       Teamwork – balances team and individual responsibilities; exhibits objectivity and openness to others; views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone’s efforts to succeed.

·       Quality Management – looks for ways to improve and promote quality; demonstrates accuracy and thoroughness.

·       Cost Consciousness – Works within approved budget; develops and implements cost saving measures, contributes to profits and revenue; conserves organizational resources.

·       Ethics – Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values.

·       Organizational Support – Follows policies and procedures; completes administrative tasks correctly and on time; supports organization’s goals and values; benefits organization through outside activities; supports affirmative action and respects diversity.

·       Judgment – Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decision; includes appropriate people in decision-making process; makes timely decisions.

·       Motivation – Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence; takes calculated risks to accomplish goals.

·       Quality – Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.

·       Safety and Security – Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly.

·       Professionalism – Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.

·       Quantity – Meets productivity standards; completes work in timely manner; strives to increase productivity; works quickly.

COMPUTER SKILLS                                           

To perform this job successfully, an individual should have knowledge of

·       Microsoft Office (including Outlook, Excel, and Word)

·       Internet

·       Virtual meeting software (ex. Teams, Zoom)

·       Manufacturing Software (ex. ERP/MRP, MES, etc.)

·       CAD Software (ex. Solidworks)

·       3D Print Software (ex. Solidview)

COMPENSATION AND BENEFITS

·       Job Type: Full Time

·       Pay: Salary + Bonus

·       Health & Dental Insurance

·       Holidays, Sick Time and Paid Time Off (PTO)

·       401K + Employer Match

·       Flexible work schedule

Link to Benefits

Company Info